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dt{color:var(--crm-muted);font-size:12px;margin-bottom:4px}.ticket-account-list dd{margin:0;font-size:16px;font-weight:700;overflow-wrap:anywhere}.ticket-account-list dd small{display:block;color:var(--crm-muted);font-size:12px;font-weight:400}.ticket-account-overdue-value{color:#b91c1c}.ticket-meta-list{display:grid;grid-template-columns:96px minmax(0,1fr);gap:8px 10px;margin:0}.ticket-meta-list dt{color:var(--crm-subtle)}.ticket-meta-list dd{margin:0;font-weight:700;overflow-wrap:anywhere}.ticket-control-stack{display:grid;gap:12px;padding:16px}.ticket-control-stack label{display:grid;gap:6px;color:var(--crm-text);font-weight:700}.ticket-contact-link-card{display:grid;gap:12px;padding:16px;border:1px solid var(--crm-border);border-radius:8px;background:#fff}.ticket-contact-link-heading{display:flex;align-items:center;justify-content:space-between;gap:10px}.ticket-contact-link-heading h4{margin:0}.ticket-contact-link-heading span{border-radius:999px;padding:4px 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article{display:grid;gap:3px;padding:10px;border:1px solid var(--crm-border);border-radius:8px;background:var(--crm-surface)}.ticket-time-entry-list span,.ticket-time-entry-list p{margin:0;color:var(--crm-muted);font-size:13px}.success-text{margin:0;color:#166534;font-weight:800}.ticket-workspace-main{display:grid;align-content:start;gap:20px;min-width:0;min-height:0;overflow:auto;padding-right:4px}.ticket-conversation-panel,.ticket-message-card,.ticket-reply-card,.ticket-private-note-card,.ticket-attachments-card,.ticket-activity-panel{padding:18px}.ticket-conversation-panel{display:grid;gap:12px}.ticket-panel-heading{display:flex;align-items:center;justify-content:space-between;gap:12px}.ticket-panel-heading h4{margin:0}.button-count{display:inline-grid;place-items:center;min-width:20px;height:20px;border-radius:999px;background:var(--crm-brand-strong);color:#fff;font-size:12px;line-height:1}.ticket-conversation-list{display:grid;gap:12px}.ticket-message-card{background:var(--crm-surface)}.ticket-message-head{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;color:var(--crm-muted);margin-bottom:12px}.ticket-message-card p{margin:0;white-space:pre-wrap;line-height:1.45}.ticket-reply-card h4,.ticket-private-note-card h4,.ticket-attachments-card h4,.ticket-activity-panel h4{margin:0 0 10px}.ticket-reply-card .comment-form textarea{min-height:118px}.ticket-reply-card .ticket-panel-heading h4{margin:0}.ticket-reply-card .ticket-panel-heading small{display:block;margin-top:3px}.ticket-reply-address-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.ticket-reply-address-grid label{display:grid;gap:5px;font-weight:700}.ticket-reply-address-grid input[readonly]{background:var(--crm-surface-muted);color:var(--crm-muted)}.ticket-reply-cc-field{grid-column:1 / -1}.ticket-reply-actions{display:flex;align-items:center;justify-content:flex-end;gap:10px;flex-wrap:wrap}.ticket-attach-button{display:inline-flex;align-items:center;gap:6px;cursor:pointer}.ticket-attach-button input{display:none}.ticket-pending-attachments{display:flex;flex-wrap:wrap;gap:7px}.ticket-pending-attachments span{display:inline-flex;align-items:center;gap:6px;max-width:100%;border-radius:999px;background:var(--crm-brand-soft);padding:6px 8px 6px 10px;color:var(--crm-brand-strong);font-size:13px;font-weight:700;overflow-wrap:anywhere}.ticket-pending-attachments button{display:inline-grid;place-items:center;border:0;background:transparent;padding:1px;color:inherit;cursor:pointer}.ticket-private-note-card{border-style:dashed;background:var(--crm-surface)}.ticket-private-note-card .muted{margin:-4px 0 12px}.ticket-private-note-card .comment-form textarea{min-height:92px}.ticket-attachment-list{display:flex;flex-wrap:wrap;gap:8px}.ticket-attachment-list a{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--crm-border);border-radius:7px;padding:8px 10px;color:var(--crm-text);font-weight:700;text-decoration:none}.ticket-attachment-list button{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--crm-border);border-radius:7px;background:#fff;padding:8px 10px;color:var(--crm-text);font:inherit;font-weight:700;cursor:pointer}.ticket-attachment-list a:hover,.ticket-attachment-list button:hover{border-color:var(--crm-input-border);background:var(--crm-surface-subtle)}.attachment-preview-overlay,.ticket-submodal-overlay{position:absolute;inset:0;display:grid;place-items:center;z-index:2;padding:24px;background:#0f171f80}.ticket-submodal-overlay{z-index:3}.attachment-preview-modal{display:grid;grid-template-rows:auto minmax(0,1fr) auto;width:min(1120px,100%);max-height:100%;min-height:0;border-radius:8px;background:#fff;box-shadow:0 18px 48px #121f2b40;overflow:hidden}.attachment-preview-modal header{display:flex;align-items:start;justify-content:space-between;gap:16px;padding:18px 20px;border-bottom:1px solid var(--crm-border)}.attachment-preview-modal h4{margin:2px 0 0}.ticket-create-contact-modal{display:grid;grid-template-rows:auto minmax(0,1fr);width:min(760px,100%);max-height:100%;min-height:0;border-radius:8px;background:#fff;box-shadow:0 18px 48px #121f2b40;overflow:hidden}.ticket-create-contact-modal header{display:flex;align-items:start;justify-content:space-between;gap:16px;padding:18px 20px;border-bottom:1px solid var(--crm-border)}.ticket-create-contact-modal h4{margin:2px 0 0}.ticket-create-contact-form{display:grid;gap:16px;overflow:auto;padding:18px 20px 20px}.ticket-create-contact-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.ticket-create-contact-grid label{display:grid;gap:6px;font-weight:700}.ticket-create-contact-grid .full-span{grid-column:1 / -1}.ticket-create-contact-actions{display:flex;justify-content:flex-end;gap:10px;flex-wrap:wrap}.attachment-preview-frame{display:grid;place-items:center;min-height:0;overflow:auto;padding:16px;background:var(--crm-surface-subtle)}.attachment-preview-frame img{display:block;max-width:100%;max-height:calc(100dvh - 230px);object-fit:contain;border-radius:6px;background:#fff}.attachment-preview-frame iframe,.attachment-preview-frame video{width:100%;height:100%;min-height:420px;border:0;background:#fff}.attachment-preview-frame video{object-fit:contain;background:var(--crm-text)}.attachment-preview-frame audio{width:min(680px,100%)}.attachment-preview-empty{display:grid;place-items:center;gap:10px;min-height:240px;color:var(--crm-muted);text-align:center}.attachment-preview-empty p{margin:0}.attachment-preview-actions{display:flex;justify-content:flex-end;gap:10px;padding:14px 20px;border-top:1px solid var(--crm-border)}.ticket-activity-panel .ticket-event-list{max-height:300px}.ticket-activity-modal{display:grid;grid-template-rows:auto minmax(0,1fr);width:min(860px,100%);max-height:min(720px,100%);min-height:0;border-radius:8px;background:#fff;box-shadow:0 18px 48px #121f2b40;overflow:hidden}.ticket-activity-modal header{display:flex;align-items:start;justify-content:space-between;gap:16px;padding:18px 20px;border-bottom:1px solid var(--crm-border)}.ticket-activity-modal h4{margin:2px 0 0}.ticket-activity-modal .ticket-event-list{max-height:none;min-height:0;overflow:auto;padding:16px}.modal-title-row{display:flex;justify-content:space-between;gap:16px;align-items:start;margin-bottom:16px}.modal-title-row h3{margin:2px 0 4px}.org-detail-grid{display:grid;grid-template-columns:minmax(260px,1fr) minmax(300px,1fr) minmax(260px,.9fr);gap:14px;align-items:start}.org-detail-panel{display:grid;gap:10px}.org-detail-panel h4{margin:0}.org-detail-panel textarea{min-height:96px}.platform-links-section>div:first-child{margin-bottom:12px}.platform-link-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.platform-link-panel{display:grid;gap:10px}.platform-link-panel h4,.platform-link-panel p{margin:0}.platform-link-controls{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px}.platform-linked-list{display:grid;gap:8px}.platform-linked-item{display:flex;align-items:center;justify-content:space-between;gap:12px;border-top:1px solid var(--crm-border);padding-top:8px}.platform-linked-item span{min-width:0;display:grid;gap:2px}.platform-linked-item small{overflow-wrap:anywhere;color:var(--crm-muted)}.compact-button{min-height:34px;padding:7px 10px}.ghost-button{min-height:40px;border:0;border-radius:7px;background:transparent;color:var(--crm-brand-strong);font-weight:800;padding:0 10px;cursor:pointer}.ghost-button:hover{background:var(--crm-brand-tint)}.domain-conflict-section{border:1px solid #f3c98b;background:#fffaf0;border-radius:8px;padding:14px}.conflict-title-row,.duplicate-org-card{display:flex;justify-content:space-between;gap:14px;align-items:start}.conflict-list{display:grid;gap:12px;margin-top:12px}.conflict-card{display:grid;gap:10px;border-top:1px solid #f1d7ad;padding-top:12px}.conflict-card>div:first-child,.duplicate-org-card>div:first-child{display:grid;gap:4px}.conflict-card span,.duplicate-org-card span,.duplicate-org-card small{color:var(--crm-muted)}.duplicate-org-card{border:1px solid #ead5b3;border-radius:8px;background:#fff;padding:12px}.merge-choice-grid{display:grid;grid-template-columns:repeat(4,minmax(120px,1fr));gap:8px;min-width:min(100%,560px)}.merge-choice-grid label{display:grid;gap:4px;color:var(--crm-muted);font-size:12px;font-weight:800}.merge-choice-grid select{min-height:36px;border-radius:7px;border:1px solid var(--crm-input-border);padding:0 8px;background:#fff;color:var(--crm-text);font:inherit}.detail-list{grid-template-columns:92px 1fr;margin:0}.person-card-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:10px}.section-title-row,.person-merge-toolbar,.identity-editor-title{display:flex;align-items:center;justify-content:space-between;gap:12px}.section-title-row h4,.section-title-row p{margin:0}.person-merge-toolbar{flex-wrap:wrap;justify-content:flex-end}.person-merge-toolbar label{display:flex;align-items:center;gap:7px;color:var(--crm-muted);font-size:12px;font-weight:800}.person-merge-toolbar select{min-height:36px;max-width:260px}.person-card-shell{position:relative;min-width:0;border:1px solid var(--crm-border);border-radius:8px;background:#fff;display:grid;grid-template-columns:36px minmax(0,1fr);overflow:hidden}.person-card-shell.selected{border-color:var(--crm-brand-strong);box-shadow:0 0 0 2px var(--crm-brand-halo)}.person-merge-check{display:grid;place-items:start center;padding-top:15px;background:var(--crm-surface-subtle);border-right:1px solid var(--crm-border)}.person-card{border:0;border-radius:0;background:#fff;color:var(--crm-text);padding:11px;display:grid;gap:4px;text-align:left}.person-card:hover{border-color:var(--crm-brand-strong);background:var(--crm-brand-tint)}.person-card span,.person-card small{color:var(--crm-muted)}.mini-message-list{display:grid;gap:6px;margin-top:8px}.mini-message{border:1px solid var(--crm-border);border-radius:7px;padding:7px 9px;margin:0;background:#fff;white-space:pre-wrap}.mini-message.outbound{background:#e8f5ef}.mini-message span{display:block;font-size:11px;font-weight:800;text-transform:uppercase;color:var(--crm-muted);margin-bottom:3px}.helpdesk-native-page{gap:16px}.helpdesk-toolbar{display:grid;grid-template-columns:minmax(260px,1fr) 240px;gap:12px}.status-pill{display:inline-flex;border-radius:999px;padding:4px 8px;background:var(--crm-surface-muted);color:var(--crm-text);font-size:12px;font-weight:800;text-transform:capitalize}.status-new,.status-open,.status-in_progress{background:var(--crm-brand-soft);color:var(--crm-brand-strong)}.status-waiting_customer,.status-waiting_vendor,.status-on_hold{background:#fff7ed;color:#9a3412}.status-closed{background:#ecfdf3;color:#166534}.status-spam{background:#fee2e2;color:#991b1b}.ticket-modal-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.ticket-event-list{display:grid;gap:10px;max-height:360px;overflow:auto;padding-right:4px}.ticket-history-section{display:flex;flex:1 1 auto;min-height:0;flex-direction:column}.ticket-history-section .ticket-event-list{flex:1 1 auto;min-height:160px;max-height:none}.ticket-reply-section{flex:0 0 auto}.ticket-reply-section .comment-form textarea{min-height:82px;max-height:18dvh}.ticket-event{border:1px solid var(--crm-border);border-radius:8px;background:var(--crm-surface);padding:10px}.ticket-event div{display:flex;justify-content:space-between;gap:12px;color:var(--crm-muted);font-size:13px}.ticket-event p{margin:8px 0 0;white-space:pre-wrap}.stacked-form{display:grid;gap:12px}.quote-modal{width:min(920px,100%)}.product-modal{width:min(860px,100%)}.quote-detail-grid{grid-template-columns:110px 1fr 110px 1fr}.quote-line-table{min-width:760px}.quote-total-section{display:flex;justify-content:flex-end}.quote-total-section dl{width:min(320px,100%)}.quote-form{display:grid;gap:16px}.quote-form-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr) minmax(180px,.7fr);gap:12px}.search-picker{position:relative}.search-picker-trigger{width:100%;min-height:42px;border:1px solid var(--crm-input-border);border-radius:6px;background:#fff;color:var(--crm-text);display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 11px;text-align:left}.search-picker-trigger.active{border-color:var(--crm-brand-strong);box-shadow:0 0 0 1px var(--crm-brand-strong)}.search-picker-trigger span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.search-picker-menu{position:absolute;z-index:30;top:calc(100% + 6px);left:0;right:0;display:grid;gap:8px;padding:8px;border:1px solid var(--crm-input-border);border-radius:7px;background:#fff;box-shadow:0 14px 34px #121f2b2e}.search-picker-list{border:1px solid var(--crm-border);border-radius:6px;max-height:220px;overflow:auto;background:#fff}.search-picker-list .muted{margin:0;padding:10px}.search-picker-option{width:100%;border:0;border-bottom:1px solid var(--crm-surface-muted);background:#fff;color:var(--crm-text);display:grid;gap:2px;padding:10px;text-align:left}.search-picker-option:last-child{border-bottom:0}.search-picker-option span{color:var(--crm-muted);font-size:13px}.search-picker-option:hover,.search-picker-option.active{background:var(--crm-brand-soft)}.search-picker-hint{margin:0;color:var(--crm-muted);font-size:13px}.quote-line-editor-list{display:grid;gap:12px}.quote-line-editor{border:1px solid var(--crm-border);border-radius:8px;padding:12px;background:var(--crm-surface)}.quote-line-editor-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:10px}.quote-line-form-grid{display:grid;grid-template-columns:minmax(210px,1.2fr) 100px minmax(240px,1.4fr);gap:10px}.quote-line-form-grid textarea{min-height:42px}.quote-line-form-grid label:nth-child(5){grid-column:span 2}.modal-section{border-top:1px solid var(--crm-surface-muted);margin-top:16px;padding-top:16px}.modal-section h4{margin:0 0 10px}.person-edit-panel{display:grid;gap:12px}.person-edit-grid{display:grid;grid-template-columns:repeat(3,minmax(180px,1fr));gap:10px}.identity-editor{grid-column:1 / -1;display:grid;gap:9px;border-top:1px solid var(--crm-border);padding-top:12px}.identity-editor-title>div{display:grid;gap:2px}.identity-editor-title small{color:var(--crm-muted);font-weight:400}.identity-list{display:grid;gap:8px}.identity-row{display:grid;align-items:center;gap:8px}.email-identity-row{grid-template-columns:28px minmax(220px,2fr) minmax(120px,1fr) 40px}.phone-identity-row{grid-template-columns:28px minmax(180px,2fr) minmax(140px,1fr) minmax(110px,1fr) 40px}.phone-whatsapp-toggle{align-items:center;display:flex!important;gap:8px;min-height:40px;white-space:nowrap}.phone-whatsapp-toggle input{min-height:0;width:auto}.billing-address-grid{display:grid;gap:10px;grid-template-columns:repeat(2,minmax(0,1fr))}.identity-row input,.identity-row select{width:100%;min-width:0;min-height:40px}.identity-primary{display:grid!important;place-items:center}.identity-primary input{width:auto;min-height:0}.danger-icon-button{color:#b42318}.person-edit-grid label{display:grid;gap:5px;color:var(--crm-muted);font-size:12px;font-weight:800}.person-edit-grid input{min-height:40px;border:1px solid var(--crm-input-border);border-radius:7px;padding:0 10px;color:var(--crm-text);font:inherit}.comment-list{display:grid;gap:10px}.comment{border:1px solid var(--crm-border);border-radius:8px;padding:10px;background:var(--crm-surface)}.comment div{display:flex;justify-content:space-between;gap:10px;color:var(--crm-muted);font-size:13px}.comment p{margin:8px 0;white-space:pre-wrap}.comment small{color:var(--crm-brand-strong);font-weight:700}.comment-form{display:grid;gap:8px;margin-top:12px}.contact-modal-actions{margin-top:16px}.whatsapp-page{height:calc(100vh - 74px);height:calc(100dvh - 74px);grid-template-rows:auto minmax(0,1fr);overflow:hidden}.whatsapp-status{display:grid;grid-template-columns:minmax(0,1fr) minmax(320px,520px);align-items:end;gap:16px}.whatsapp-status strong,.whatsapp-status span{display:block}.whatsapp-status span{margin-top:4px;color:var(--crm-muted)}.whatsapp-live-controls{display:flex;align-items:center;justify-content:flex-end;gap:12px;flex-wrap:wrap}.whatsapp-live-indicator{color:var(--crm-muted);display:inline-flex;align-items:center;gap:7px;font-size:13px;font-weight:700}.whatsapp-live-indicator i{width:9px;height:9px;border-radius:999px;background:#12805c;box-shadow:0 0 0 5px #12805c1f}.spin-icon{animation:spin-refresh .9s linear infinite}@keyframes spin-refresh{to{transform:rotate(360deg)}}.whatsapp-layout{min-height:0;height:100%;display:grid;grid-template-columns:360px minmax(0,1fr);gap:16px}.whatsapp-conversations{display:grid;grid-template-rows:auto auto minmax(0,1fr);gap:12px;min-height:0}.whatsapp-new-chat{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,.8fr) auto;gap:8px}.whatsapp-thread-list{display:grid;align-content:start;gap:8px;overflow:auto;-webkit-overflow-scrolling:touch}.whatsapp-thread{border:1px solid var(--crm-border);border-radius:8px;background:#fff;color:var(--crm-text);display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;padding:10px;text-align:left}.whatsapp-thread.active,.whatsapp-thread:hover{border-color:var(--crm-brand-strong);background:var(--crm-brand-soft)}.whatsapp-thread span{min-width:0;display:grid;gap:3px}.whatsapp-thread strong,.whatsapp-thread small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.whatsapp-thread small{color:var(--crm-muted)}.whatsapp-thread b{min-width:24px;height:24px;display:grid;place-items:center;border-radius:999px;background:var(--crm-brand-strong);color:#fff;font-size:12px}.whatsapp-chat{min-height:0;display:grid;grid-template-rows:auto minmax(0,1fr) auto auto;gap:14px}.whatsapp-chat-head{border-bottom:1px solid var(--crm-surface-muted);padding-bottom:12px;display:flex;align-items:start;justify-content:space-between;gap:16px}.whatsapp-chat-head h3{margin:0 0 4px}.whatsapp-chat-head 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